About

A nineteen-level Auckland tower remade into a modern connected head office where teams work as one across every floor.

80 Queen Street

Bank of New Zealand

Project Lead

Ben Harland

Client

Bank of New Zealand

Services

Management Delivery

Location

Auckland

Sector

Office & Workplace

Status

Completed 2026

80 Queen Street is BNZ's head office in the heart of Auckland's CBD, home to around 2,000 staff. The bank wanted its nineteen-level tower brought up to new design standards as a modern, flexible workplace, and it had to happen without the business ever stopping. Every floor had to be stripped out and rebuilt while the people who worked there stayed in the building.

RCP came on early with the procurement and planning strategy that shaped the job, then took on Engineer to the Contract and fitout project management, coordinating the landlord's base-build work and the staged migration of BNZ's staff. Much of it turned on the day-by-day plans RCP built to choreograph each floor's decommissioning, construction and recommissioning, from pulling out IT and storing furniture to moving teams back in, so one floor's upgrade never held up the next.

Working around a working bank

The work ran in stages up the tower. The first reworked the ground-floor branch, the lower floors and Levels 11 to 16, along with the client entertainment space on Level 18. The second turned Levels 7 and 8 from old reception and entertainment areas into a staff social hub with a café, a grandstand staircase, media rooms, sleep pods and pool tables, and added a new client event space on Level 17 linked up to Level 18. The last and most complex stage upgraded Levels 3 to 6 around the staff still working on them.

The result is a head office remade to BNZ's brand and the way its people work, a modern and flexible workplace delivered floor by floor without the bank ever closing its doors.