ABout

More than 700 staff brought together from five floors into three in a modern activity-based workplace, remade around them while the building stayed open.

AIA House

Smales Farm

Project Lead

Cristean Monreal

Client

AIA New Zealand

Service

Management

Location

Auckland

Status

Completed 2025

AIA New Zealand's Smales Farm head office had aged. The 2007 fit-out spread across five floors no longer suited how the business worked, and peak occupancy sat well below half the building. AIA chose to stay and remake the building, consolidating more than 700 staff from five floors into three as a modern activity-based workplace.

The fit-out could not be done on its own. It had to run in step with major landlord works, a new high-performance façade, seismic strengthening and upgraded services and acoustics, in a building that stayed open throughout, with a 24-hour medical centre, childcare and a dental practice on the ground floor.

Two projects in one building

RCP managed the fit-out for AIA and the interfaces with the landlord's parallel workstreams, where a late base-building decision could mean clashes and delay in the tenant floors. RCP coordinated design and construction across both programmes, held scope, programme and budget across separate consultants and contractors, and sequenced the work to limit disruption to the operating building.

Completed in early 2025 over fifteen months, AIA House gives its people a flexible three-floor workplace of shared desks, team neighbourhoods, quiet rooms and a central kitchen, linked by an inter-floor Vitality Trail. The old façade's aluminium mesh was reused inside as feature and acoustic walls, and the building earned a Fitwel 2 Star rating, reported as New Zealand's first Fitwel-certified project.